Veterans Healthcare Services
Call the Veterans Access Line 201-225-7189
Monday - Friday 8 am to 5:30 pm
Bergen New Bridge Medical Center is a member of the VA's Community Care Network (CCN).
Bergen New Bridge Offers Veterans a Complete Continuum of Care.
Including:
All your healthcare needs under one roof.
You may ask your primary care physician for a referral to Bergen New Bridge Medical Center. Access to services at the Medical Center are available as specified in your plan. It is important to follow your benefit program requirements when seeking services in regard to referrals, authorization, and appointments. For more information, visit www.myhealth.va.gov.
What services does Bergen New Bridge Medical Center offer?
- Allergy
- Breast Care
- Cardiology
- Dermatology
- Ear, Nose, Throat (ENT)
- Endocrinology
- Gastroenterology
- Genitourinary
- Gynecology
- Hematology
- Hepatology
- Infectious Disease
- Nephrology
- Neurology
- Oncology
- Ophthalmology
- Optometry
- Orthopedic
- Pain
- Physiatry
- Podiatry
- Primary Care
- Pulmonary
- Rheumatology
- Sports Medicine
- Surgical
- Vascular
What other services are offered at Bergen New Bridge Medical Center?
You can receive multiple services such as:
- 24/7 access to our Emergency Department
- Cardiology (e.g., EKG, echocardiogram, stress test)
- Infusion Center (oncology/rheumatology)
- Inpatient and Outpatient Addiction Treatment
- Laboratory
- Long Term Care
- Outpatient Behavioral Health Clinics
- Pastoral Care
- Radiology (CAT scan, interventional radiology, mammography, MRI/MRA, nuclear medicine, ultrasound, X-ray)
- Rehabilitation (physical therapy, occupational therapy, speech therapy)
- Same Day Surgery Procedures (e.g., arthroscopic and laparoscopic surgery, colonoscopy, endoscopy, epidural injections)
Emergency Care at the Medical Center
During a medical emergency, veterans should immediately seek care at the nearest medical facility. A medical emergency is an injury, illness or symptom so severe that without immediate treatment, an individual believes his or her life or health is in danger. If a veteran believes his or her life or health is in danger or is experiencing a suicidal crisis, they are encouraged to call 911 or report to the nearest Emergency Department right away.
Veterans do not need to check with the VA before calling for an ambulance or going to an Emergency Department. During a medical emergency, the VA encourages all veterans to seek immediate medical attention without delay. Our providers will contact the VA within 72 hours to make them aware of your treatment in our Emergency Department.
We support the COMPACT Act.
What are the steps in scheduling an appointment with one of the providers at Bergen New Bridge Medical Center?
If you have Medicare Coverage and/or a Medicaid Managed Care (HMO) as your primary payer source, you may call the Veterans Access Line at 201-225-7189 for any medical and specialty appointments, as well as laboratory, radiology, and cardiology services.
If you have Medicare Coverage and/or a Medicaid Managed Care (HMO) as your primary payer source and would like to schedule a Behavioral Health appointment, please contact the Veterans Access Line at 201-225-7189.
If you would like to use your VA Healthcare as your primary payer source, then your primary care physician must refer you to a specialist you would like to see at Bergen New Bridge Medical Center. After receiving the referral, please complete the following steps:
- Let your primary care physician know you want to come to Bergen New Bridge Medical Center.
- Obtain a copy of your referral from your primary care physician.
- Call the Veterans' Access Line at 201-225-7189, Monday - Friday, 8:30 am to 5:30 pm, to schedule your appointment. Be sure to let your VA Care Team know about the scheduled appointment within 14 days.
- Make sure you have your authorization letter and bring it to your appointment at Bergen New Bridge.
- Keep track of ongoing appointments and referrals.
What must I provide on the day of my appointment to receive services?
You must have a photo ID, insurance cards, list of medications, and any applicable referrals and authorizations.
Are all services covered in full?
If Medicare is primary and your secondary plan is the Veterans Community Care Program, you are covered in full. If Veterans Community Care Program is your primary plan, there may be a copayment due.
Can I receive pharmacy services at Bergen New Bridge?
If you have Medicare Part D Plan, there may be a copayment due when dispensing medication (Veterans Community Care Program will not cover this amount). If you have Veterans Community Care Program only, the pharmacy must obtain authorization from the VA in order to dispense a limited supply (10 to 14 days).
