Visiting Bergen New Bridge
Visiting Hours
Accushield
All Accushield users are invited to download the Accushield Mobile app for a fast, touchless sign-in experience. Download the Accushield pdf
Note: Family, guests, volunteers, and service providers need at least one manual sign-in at the kiosk, and mobile numbers must be stored in their Accushield Dashboard to use the mobile feature and sign in faster.
General Guidelines
We ask patients and visitors to follow the guidelines below. Additional information about visiting is available under the specific service areas below.
- All visitors must undergo symptom and temperature checks upon entering our facilities.
- If you have a fever or symptoms, you may not be allowed to enter the facility except for scheduled care. If necessary, you should seek care through your primary care provider or the Medical Center’s telehealth services.
- All visitors must perform hand hygiene before and after visiting a patient or resident.
- Overnight visits are not permitted except for the following:
- Long Term Care residents
- When pre-approved by the on-duty Assistant Director of Nursing (ADN) for hospice and palliative care patients.
- An adult must accompany visitors under 18.
Masking Guidelines
- Masking is now optional for staff, patients, residents, and visitors in most areas of the Medical Center. Please note that exceptions may apply.
- Patients and visitors do not need to present proof of COVID-19 vaccination.
- If you plan to visit and are not feeling well or have tested positive for COVID-19 within the last 10 days, please refrain from visiting.
- Masking is required of staff and visitors when caring for or visiting patients or residents who are experiencing respiratory symptoms or immunocompromised.
- Masks may be required based on additional isolation precautions (i.e., droplet precautions, airborne precautions, etc.).
- Masking requirements are subject to change based on current transmission levels and local and state guidance.
Please let the team know if you prefer your care team to wear a mask during your visit.
Acute Inpatient Care
- All general guidelines must be followed (see above).
- Visiting hours are from 12pm to 8pm.
- Two people per patient at a time.
- Overnight visits are not permitted except for hospice and palliative care patients when approved by the on-duty Assistant Director of Nursing (ADN).
Ambulatory Care Center
- All general guidelines must be followed (see above).
- We ask all patients to maintain social distancing while waiting.
- One person may accompany a patient receiving services at the Ambulatory Care Center.
Ambulatory Surgical Services
- All general guidelines must be followed (see above).
- You may have one support person before your procedure until the initial intake process.
- We will contact a patient’s support person to pick them up after discharge.
- If we transfer you to inpatient care, your support person or a family member may visit you after arriving on the unit.
- Currently, overnight visits are not allowed.
Behavioral Health Services
Behavioral Health Inpatient
- All general guidelines must be followed (see above).
- Daily, including holidays
- 1:30pm – 2:30pm
- 7pm – 8pm
- Visitors must be age 18 or older. Two (2) visitors per patient during any given visit.
- All items brought in for a patient must first be given to a staff member for approval.
- Food or drink may be brought in but must be consumed during the visit and cannot be stored.
- Patients have the right to refuse visitors.
Behavioral Health Outpatient
- All general guidelines must be followed (see above).
- One adult may accompany a patient during their appointment.
- Visitors may wait for the patient in the hospital or facility’s designated waiting area (subject to physical space availability) while they have their procedure.
Emergency Department
- We permit one visitor per adult patient.
- We permit two parents or guardians 24/7 when the patient is a minor.
Long Term Care
- All general guidelines must be followed (see above).
- Indoor visits are permitted without pre-arranged appointments; however, all infection prevention guidelines must be followed throughout the visit.
- Informed Consent for visits must be signed before the visit. The Informed Consent form only needs to be completed once.
- All visitors are encouraged to take a rapid COVID-19 antigen test the facility offers before the visit.
- Outdoor visits are by appointment only.
- Social distancing, no sharing of food/beverages, and masks are optional (some exceptions apply).
